Free Spin online casino has announced that it will be closing down from July 1, 2019. Free Spin has excellent credentials. It is owned and operated by I-services Limited. The license has been obtained from the gambling jurisdiction of Curacao, in the Netherlands Antilles. The operations have been certified as fair by Technical Systems Testing. The software is from Realtime Gaming. Hence this announcement has come as a surprise, especially because no reason has been given for the closure.
The statement from the owners simply reads “It is with great regret and a heavy heart that we announce that FreeSpin.com casino will be closing on June 30, 2019. If you currently have a balance with the casino, please either play out your balance or withdraw your balance before our closing date. Please note, if you have received a bonus, the wagering requirements are still in place for all bonuses as well as redeemed and comp points. All funds remaining in casino accounts after June 30, 2010 will be retained by the casino. We hope that you have enjoyed your time with us as much as we have enjoyed having you.” The statement added that withdrawal requests from now on will be handled by live chat and e-mail services.
Players at online casino forums have expressed gratefulness for the advance notice given. But questions and doubts still remain. Are the owners obliged, at least morally, to furnish reasons for their decision to close down the online casino? Was the notice given sufficient? Is it justified for Free Spins online casino to retain the balances not collected by June 30, 2010? There could be genuine reasons for some players not being able to do so. The fear in the minds of the players who have not yet collected their balances is whether they will actually get paid.
The bigger concern should be for the affiliates who drive traffic to the site. In the past it has been noticed that it is the affiliates and not the players who get ripped off when an online gambling site closes down. The affiliate program for Free Spins online casino is Revshare Partners. The affiliate program management is aware that Free Spins is closing down. Gambling Portal Webmasters Association (GPWA) is an affiliate watch dog agency. Its Program Manager had posted the following message at the GPWA forum. “Our contact at Rev Share Partners has indicated that FreeSpin.com will be closing on July 1st. Both the casino and the affiliate program will cease operations. Our contact has indicated that they will be settling all account shortly. If you’re working with them I recommend checking to make sure your payment details are up to date.”
Within the next 30 days or so the online gaming industry will know if the Free Spins saga has ended satisfactorily for all concerned.